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Process Auditor for Services

Course ID
Process Auditor for Services
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The VDA 6.3 process audit is an effective procedure for assessing processes in connection with planning and manufacturing of a product. These audits are usually conducted within the organisation or with suppliers prior to series release, but also form a valuable contribution for process optimisation with already existing manufacturing lines. Furthermore, potential analysis – as part of VDA 6.3 – is also a proven means of selection for new suppliers. The third and complete revision of the VDA 6.3 standard in 2016
had the main objective of simplifying and unifying the standard in order to give it a more practical and international orientation. Furthermore, the contents of the process audit for services have been fundamentally revised. In an organisation that “produces“ services, the service provision process must also be controlled within the framework of the QM system. This ensures that the provision of services is conducted under controlled conditions and thus guarantees the timely, cost-, quality- and requirement- conscious implementation of services. With this training, process auditors can acquire the necessary expertise to conduct VDA 6.3 process audits for services.

Target Audience

This three-day training is for personnel tasked with conducting process audits for services.


This process approach and the relevant customer-specific requirements teaches VDA 6.3 process auditors the basics of service provision. This encompasses general requirements, methods, principles, risk analyses and the assessment scheme as well as the individual process elements D2 to D7. Furthermore, communication, ethics and the code of conduct for process auditors are explained. This training leads the participants through the requirements for process audits, and enables such audits to be provided as services to the automotive industry.

Concept and Methods

During this training, technical lectures, exercises and case studies alternate in order to support the transfer of the topics into the participants‘ own work practice with a particular focus on exchanging experiences between participants and the trainer.

Prerequisites for Attendance

Participants should have sound QM knowledge and industrial experience, preferably in automotive organisations that provide services related to automotive vehicles. 

Certificate of Qualification

After passing the test, the participants will receive a certificate of qualification.

Course duration

3 Days

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The design of this program is guided by industry experts who will share their
experience and indepth subject knowledge with you throughout the course