ENCONA hosted a free webinar on November 30, 2022.
In addition to industry standards, such as the IATF 16949:2016, customers set specific requirements for the IATF. Suppliers must actively identify, implement, and audit these with the same level of scrutiny. These requirements fall outside the TS document and are agreed to by the supplier and the customer.
Encona’s webinar was hosted by our Marketing Manager, Tarryn Jordaan, and the lead presenter was our straight-talking subject matter expert, Hans Trunkenpolz (ENCONA Founder & Chairman of the Board). Hans is a certified IATF 16949 & VDA 6.3 auditor with over 2,600 days of audit experience across the globe.
Andras Szabo (Owner & Managing Director of QFD and an IATF 16949 witness auditor) also joined the discussion and presented the SMANAG tool to the audience. This tool simplifies processes, CSR, risk, competence, and audit management.
Want more information on navigating customer-specific requirements for the IATF? Watch the video below or find it on our podcast. Feel free to download and share the slides used below:
How To Effectively Audit Customer-Specific Requirements
SMANAG In Action
Last but not least, in response to the question posed by Jacob:
"With regard to CSRs, is it suggested to split the production processes to satisfy two or more customers or is it possible to unify them? Many times it happens when you have a first part release for suppliers (VDA 2 or PPAP), and their release processes establish a change in inspection points; that's why many companies I have observed that the quick way is to have two separate processes, but you lose plant space and maintenance time for equipment. GM, Volvo, and BMW are the customers." Hopefully, we understood the question properly. From this sentence: 'I have observed that the quick way is to have two separate processes, but you lose plant space and maintenance time for equipment,' it seems that it is about the physical production lines, but due to CSRs (as you mentioned usage of VDA 2 or PPAP), the organization should not duplicate any manufacturing lines or equipment. Encona, an accredited licence partner of the VDA QMC, can help you optimize processes. The production equipment is a pure technology and capacity question:
Case 1 - If the products are very similar and you have capacity on your lines you can use the same equipment or line for different customers. (if it is not customer property).
Case 2 - If the products are significantly different and you need different equipment or technology, then, of course, you need different lines.
In case 1 if the equipment is the organization's property and there is enough capacity to produce products for different customers, it is easier (and cheaper!!!) to add a few additional checkpoints if needed, rather than duplicate a line unnecessarily. Since automotive is about money, we have never experienced an organization duplicating any production capacities without sound reason.
Uncertain about how to handle customer-specific requirements in your IATF audit? Encona has the answers. Schedule a free consultation with an IATF expert and navigate your customer specific requirements for the IATF certification journey.
Kommentare