More than ever, executives are required to take responsibility and to be adequately informed about company processes and developments in order to make the right decisions. IATF 16949 requires top management to play a leading role in meeting all requirements that customers expect from the organisation and its processes, products and services.
Responsibility for quality means that this must be actively and personally undertaken by top management. This course presents the specific requirements pertaining to top management and gives hints on implementation within the organisation.
Responsible personnel (chief executives, plant managers and executives) from all areas such as manufacturing, development, purchasing, etc., who are not auditors.